Derek ZimmermanPresident, Gulfstream Customer Support
Derek Zimmerman was named president of Gulfstream Customer Support in July 2015. As such, he is responsible for the company's worldwide service and customer support network, the most extensive in business aviation. The network covers six continents and includes company-owned service centers; third-party authorized service facilities; parts sales and distribution; part manufacturing, repair, and overhaul; and other aftermarket sales and support activities including field service, technical support and new business development.
Zimmerman joined Gulfstream in 2011 as vice president of Product Support Materials, where he oversaw parts distribution, planning, procurement and supply chain management. In 2014, he was named vice president of Customer Support, adding responsibility for field service, technical support, maintenance tracking, publications, training and warranty administration.
Prior to joining Gulfstream, Zimmerman was vice president of Supply Chain and Aftermarket Development at Piper Aircraft in Vero Beach, Florida.
He earned a bachelor’s degree in international operations from the University of Minnesota and a master’s degree in business administration from Auburn University.